1A. Information We Collect, Cookies and Analytics

Account data. When you join the waitlist or create an account we collect the information you provide, such as your email address and any username or communication preferences.

Wallet and blockchain data. If you connect a wallet or transact on a public blockchain, we may process your public wallet address and related on-chain information. You acknowledge that blockchain transactions are public and permanent by design, recorded on networks outside our control, and cannot be altered or deleted by us.

Technical and usage data. We collect limited technical information such as IP address, approximate device and browser type, and anonymous usage activity (for example pages viewed and whether a session is active), so that we can operate, secure and improve the Service.

First-party analytics; no third-party tracking. Our analytics are first-party: usage activity is measured on our own infrastructure using an anonymous per-session identifier. We do not embed third-party advertising or tracking networks, we do not build advertising profiles, and we do not sell your personal data.

Cookies. We use a first-party session cookie to keep you signed in and to operate core features. We do not set third-party advertising or cross-site tracking cookies.

2. Data Security

You acknowledge that no data transmission over the Internet is completely secure. Accordingly, we do not guarantee or warrant the security of any information which you transmit to us. However, once we receive your personal data, we will take reasonable steps to protect it from misuse, loss, unauthorised access, modification, and disclosure.

Each Degens customer’s information is stored securely. Access rights to this data are strictly limited to those employees and partners who need the information to perform their jobs. The transfer of all such information is done using appropriate encryption, and the databases containing the information are located in secure environments within password-protected databases.

3. Correction, Retention, and Deletion of Personal Data

You can ask us to correct any incorrect personal information we process about you by sending an email to support@degens.gg.

We will keep your data for as long as you are a customer of ours. If you are no longer a customer, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.

You can request the deletion of your personal data by sending an email to support@degens.gg. Please note that we may not be able to comply with your request at the time it is made if we are subject to a legal obligation to continue to store your data or because of technical limitations.

4. Marketing

All of our marketing communications, whether by email or SMS, will include instructions on how to opt out of receiving such marketing or promotional communications. Consent to this processing can be revoked, in whole or in part, at any time by contacting customer service and letting us know what type of marketing communications you wish to receive or not. If you wish to completely remove your consent to marketing activities, your personal data will be removed from all of our marketing processes.

Where we have appropriate consent or a lawful basis, some of your personal data will be processed by our external marketing partners to enable us to communicate with all of our customers, either by phone or by email. This may include email and SMS delivery platform providers, prize or giveaway providers, etc. The intent of these communications is to send you marketing material that we hope will be of interest to you about our promotions, new games, offers, prizes, events, etc. You will not receive marketing from third-party sites.

4A. Lawful Basis, Your Rights, Transfers, Children and Service Providers

Lawful basis. We process personal data where it is necessary to provide the Service to you (contract), where you have given consent (for example marketing), where we are under a legal or regulatory obligation (for example identity, anti-money-laundering and record-keeping requirements), and where it is in our legitimate interests to operate, secure and improve the Service and to prevent fraud and abuse.

Your rights. Subject to applicable law, you may request access to the personal data we hold about you, and request its correction, erasure, restriction or portability, object to certain processing, and withdraw any consent at any time. You may also lodge a complaint with your local data-protection authority. To exercise any right, contact support@degens.gg; we may need to verify your identity first.

International transfers. We operate internationally, so your personal data may be processed and stored in countries other than your own, including by our service providers. Where we transfer data, we take reasonable steps to ensure it remains protected in line with this Policy.

Children. The Service is strictly for adults who are at least 18 years old (or the higher legal age in their jurisdiction). We do not knowingly collect personal data from anyone under that age, and if we become aware that we have, we will delete it.

Service providers. We use trusted third-party providers to operate the Service (for example cloud hosting and content delivery, and email delivery). They process personal data only to provide those services to us, under appropriate confidentiality and security obligations, and not for their own purposes. We do not sell personal data.

4B. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal or regulatory requirements, or other operational reasons. When we do, we will revise the “Last updated” date shown at the top of this Policy. Where the changes are material, we will take reasonable steps to notify you in advance before they take effect, for example by a notice on the Website or by email. Your continued use of the Service after a change takes effect means you accept the revised Policy.

5. Contacting Us

If you have any concerns, or would like more detail about how we process your Personal Data, you can contact us at support@degens.gg. You have the right to request a copy of the personal information we hold about you.